Personal data


The purpose of this Privacy Policy is to inform site users of the measures taken with regard to the processing of their personal data and, in particular, to inform them of the manner in which their personal data may be collected and processed on the site.



The data controller is RELLUMIX, a simplified joint stock company with share capital of €300,000, registered in the Pontoise Trade and Companies Register under number B 438 489 544 and whose registered office is at 6 avenue du centaure – 95800 Cergy.


Data collection 

First and foremost, this data privacy policy is intended for all users of this site, whether visitors, prospects or customers of the data controller.

The Data Controller ensures that it collects and processes data that is strictly necessary for the purposes for which it is to be used.

The data controller may collect personal data from users:

– When visiting the site;

– When using the features and services offered on the site;

– When communicating with the data controller via the site, in particular via the contact form. 

 Type of data collected

The personal data that the data controller collects refers to information that identifies users personally, such as:

– Identification data: surname, first names, e-mail address, telephone number, etc;

  • Connection data: IP address, connection logs, browser, etc.
  • Cookies:


Cookies are small text files, often encrypted, stored in your browser. They are generated whenever a user’s browser visits a particular website: the site sends information to the browser, which then creates a text file. Each time the user returns to the same site, the browser retrieves this file and sends it to the website’s server.

Cookies deposited on the site mainly allow:

  • To show a banner informing visitors of the presence of cookies and the option of accepting or refusing them when they first visit the site;
  • To compile statistics and volumes on visitor numbers and the use of the various elements making up the site (sections and content visited, path taken), allowing the data controller to enhance the value and ergonomics of its services via the Google Analytics tool.


Users can set their browsers to inform them of the presence of cookies and give them the option to accept or reject them. Users may accept or refuse cookies on a case-by-case basis, or refuse them altogether. Please note that this setting may modify the terms of access to site services requiring the use of cookies.

Cookies are kept for a maximum of thirteen (13) months.

Choices to accept or reject cookies are kept for a maximum period of six (6) months.


To manage cookies and choices, the settings of each browser are different.

This is outlined in the help menu of the user’s browser, which provides information on how to change cookie preferences.

  • For Safari™,
  • For Chrome™
  • For Firefox™
  • For Opera™


Purpose of data collection

The personal data that users choose to provide to the data controller is used to:

  • Ensure the smooth running and ongoing development of the site, its services and features;
  • Manage requests for quotes, contact and information;
  • Manage users’ requests for rights to their data (access, rectification, updating, deletion, etc.);
  • Compile statistics in order to improve the operation of the site.


When collecting personal data, the site will specify which data must be filled in.

This data will normally be marked with an asterisk (*).

It is hereby specified that when users communicate their personal data to the data controller, in particular by filling in the forms provided or by sending an e-mail, users expressly consent to the collection and use of their data in accordance with the legal rules and those set out in this privacy policy. Pursuant to Point 1 of Article 8 of the RGPD and 45 of the French Data Protection Act (Loi Informatique et Libertés), it should be noted that a minor may give consent alone to the processing of personal data in relation to the direct offer of services from the age of fifteen (15).

In the case of minors under the age of 15, consent will be given by the minor and the person or persons with parental authority over the minor.


Personal data that may be entered by users may be consulted by:

– The data controller’s various departments: sales, technical, customer service, etc;

– The data controller’s subcontractors acting in the name and on behalf of the data controller, such as the hosting company or the chartered accountant.


The user’s personal data is kept for the period necessary for the operations for which it was collected, in compliance with the regulations in force and in accordance with the purposes described in this privacy policy.

Different retention periods may be applied depending on the purpose and the obligations in force, for example:

– Customer data is kept for the duration of the contract, plus five (5) years after the end of the contract;

– Prospective customers’ data is kept for a period of three (3) years from the last contact made by the user if they are not considered to be a customer;

  • Accounting data is archived for a period of ten (10) years from the close of the financial year;
  • Cookies are kept for a maximum of thirteen (13) months.


The data controller has taken all useful and necessary precautions, including physical, logical and organizational security measures, to protect the security and confidentiality of personal data against accidental loss, deformation, alteration, unauthorized access, use, modification or disclosure. The data controller requires the same level of security from its service providers and subcontractors, and in general from any third party receiving data.


Under the conditions laid down in Act no. 78-17 of January 6, 1978 on Data Processing, Data Files and Individual Liberties and Regulation no. 2016/679 General on the protection of individuals with regard to the processing of personal data and on the free movement of such data (or “RGPD”), individuals have the right of:

– information or inquiry: the data subject has the right to know the purposes and methods of data processing;

– access: data subjects have the right to access their personal data collected by the Data Controller;

– rectification and update: data subjects may request that their data be amended if it is incorrect, or that it be supplemented or updated;

– limitation: data subjects may request that their data be limited in the cases provided for and limited by law (Article 18 GDPR);

– portability: data subjects have the right to obtain, on a readable medium and in a structured format, all data concerning them;

  • erasure: data subjects may request the controller to erase their personal data, but only in six (6) cases:
  • data is no longer necessary for the purposes for which it was collected;
  • the person withdraws consent;
  • the data subject objects to the processing;
  • personal data has been processed unlawfully;
  • personal data must be respected in order to comply with a legal obligation;
  • personal data has been collected for the purpose of offering information society services to minors.


Data subjects may also object to the processing of data concerning them, for legitimate reasons, by writing directly to the Data Controller, either at the following postal address: 6 avenue du centaure – 95800 Cergy, or by e-mail at the following address:, along with an updated proof of identity.

In addition, data subjects can give general or specific instructions on how their information is to be processed and used after their death.


In addition, the law allows data subjects to lodge an appeal with the CNIL, in accordance with the procedures indicated on its website (

All users are required to comply with current regulations on personal data, the violation of which is punishable by criminal penalties.



This privacy policy may be amended to take account of changes in legislation and regulations and changes in the practices of the data controller.

Accordingly, we invite users to read this privacy policy regularly, which remains available on this website.

Have a question? Would you like more information? Contact us!

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