Personal data

PREAMBLE

The purpose of this privacy policy is to inform users of the site of the measures relating to the processing of their personal data and, in particular, to inform them of the manner in which their personal data may be collected and processed on the site.

 

IDENTITY OF THE DATA CONTROLLER

The data controller is Rellumix, a simplified joint stock company with a share capital of 300,000.00 euros, registered in the Pontoise Trade and Companies Register under number B 438 489 544 and whose registered office is located at 6 AVENUE DU CENTAURE 95800 CERGY.

PROCESSING OF USER DATA

First of all, this data privacy policy is intended for all users of this site, whether they are visitors, prospects or customers of the data controller.

The Data Controller ensures that only data that is strictly necessary for the purposes for which it is processed is collected and processed.

 

WHEN DATA IS COLLECTED

The data controller is likely to collect users’ personal data:

When visiting the site;
When using the features and services offered on the site;
During exchanges with the data controller via the site, in particular by means of the contact form.

THE NATURE OF THE DATA COLLECTED

The personal data that the data controller collects refers to information that identifies users personally such as, for example

Identification data: title, surname, first names, e-mail address, postal address, telephone number,
Cookies: Cookies are text files, often encrypted, stored in your browser. They are created when a user’s browser loads a given website: the site sends information to the browser, which then creates a text file. Each time the user returns to the same site, the browser retrieves this file and sends it to the website’s server.
The cookies deposited on the site essentially make it possible to

To display, during the first visit of the Internet user, the banner indicating the presence of cookies and the option to accept or refuse them;
To establish statistics and volumes of frequentation and use of the various elements composing the site (sections and contents visited, path), allowing a controller to improve the interest and ergonomics of its services via the Google Analytics tool.
The user can set his browser to notify him of the presence of cookies and offer him the choice of accepting them or not. The user can accept or refuse cookies on a case-by-case basis or refuse them once and for all. It is reminded that this setting is likely to modify the conditions of access to the site’s services requiring the use of cookies.

Cookies are only kept for a maximum period of thirteen (13) months.

For the management of cookies and choices, the configuration of each browser is different. It is described in the help menu of the Internet user’s browser, which will allow him/her to know how to modify your wishes regarding cookies.

 

PURPOSES OF COLLECTION

The personal data that users will choose to communicate to the data controller are intended to ensure:

The proper functioning and permanent improvement of the site, its services, its functionalities;
The management of requests for quotations, contacts and information;
The management of users’ requests for rights to their data (access, rectification, updating, deletion, etc.);
The elaboration of statistics to improve the functioning of the site.

INFORMATION AT THE TIME OF COLLECTION AND CONSENT

When personal data is collected, the site will indicate the data that must be filled in.

In principle, this data will be indicated by an asterisk (*).

It is specified that when the user communicates his/her personal data to the data controller, in particular by filling in the forms made available or by sending an e-mail, the user expressly gives his/her consent to the collection and use of his/her data in accordance with the legal rules and those set out in this privacy policy.

INFORMATION AT THE TIME OF COLLECTION AND CONSENT

When collecting personal data, the site will indicate which data must be filled in.

In principle, this data will be indicated by an asterisk (*).

It is specified that when the user communicates his/her personal data to the data controller, in particular by filling in the forms made available or by sending an e-mail, the user expressly gives his/her consent to the collection and use of his/her data in accordance with the legal rules and those set out in this privacy policy.

RECIPIENTS OF THE DATA

The personal data that may be provided by users may be consulted by

The persons in the various departments of the data controller: sales department, marketing department, customer service;
The data controller’s subcontractors acting in the name and on behalf of the data controller, such as the website host;
Any social networks: if the site uses the “Facebook, Twitter, LinkedIn or Instagram” buttons and the user connects to his or her personal account opened with this social network, the latter may use the data. The user is invited to read the data privacy policies of these social networks.

 

RETENTION PERIODS

Users’ personal data is kept for the period necessary for the operations for which it was collected in compliance with the regulations in force and in accordance with the purposes described in this privacy policy.

Different retention periods may apply depending on the purpose and the obligations in force, for example

Customer data is kept for the duration of the contractual relationship plus five (5) years after the end of the relationship;
Prospective customers’ data is kept for a period of three (3) years from the last incoming contact from the user if he/she is not considered a customer;
Cookies are only kept for a maximum of thirteen (13) months.

SECURITY AND CONFIDENTIALITY

The data controller has taken all the necessary precautions, including physical, logical and organisational security measures, to protect the security and confidentiality of personal data against accidental loss, deformation, alteration, unauthorised access, use, modification or disclosure.

The data controller requires the same level of security from its service providers and subcontractors and generally from any third party recipient of the data.

MODALITIES AND EXERCISE OF USERS’ RIGHTS

Under the conditions defined by Law No. 78-17 of 6 January 1978 on information technology, files and freedoms and Regulation No. 2016/679 General on the protection of individuals with regard to the processing of personal data and on the free movement of such data (or “RGPD”), individuals have the right to:

of information or enquiry: the data subject has the right to know the purposes and methods of the processing of his/her data;
access: the data subject has the right to access the data concerning him or her collected by the data controller;
rectification and updating: the data subject may request that his or her data be amended if it is incorrect, or that it be completed or updated;
limitation: the data subject may request that his or her data be limited in the cases provided for and limited by law (Article 18 GDPR);
portability: the data subject has the right to obtain, on a readable medium and in a structured format, all the data concerning him or her;
erasure (or right to be forgotten): the data subject may ask the controller to erase personal data concerning them but only in six (6) cases:
the data is no longer necessary for the purposes for which it was collected;
the data subject withdraws his/her consent;
the data subject objects to the processing;
the personal data have been processed unlawfully;
the personal data must be complied with in order to comply with a legal obligation;
the personal data has been collected in the context of the provision of information society services to minors.

The persons concerned also have the possibility, for legitimate reasons, of objecting to the processing of data concerning them by writing directly to the Data Controller, either at the following postal address: 6 avenue du Centaure 95800 Cergy, FRANCE or by e-mail at contact@rellumix.com, accompanied by up-to-date proof of identity.

Furthermore, the law allows the persons concerned to lodge an appeal with the CNIL according to the procedures indicated on there website (https://www.cnil.fr).

Each user is required to comply with the regulations in force on personal data, the violation of which is liable to criminal sanctions.

MODIFICATION OF THIS PRIVACY POLICY

This privacy policy may be modified to take into account legislative and regulatory changes and changes in the practice of the data controller.

Therefore, users are invited to regularly read the present data confidentiality policy available on this site.

Have a question? Would you like more information? Contact us!

One hundred years of experience

100% French
know-how and expertise

Our products
are present
worldwide